Sydney, Forster-Tuncurry & Brisbane removalist Australia-wide and overseas. Est 1986

Call: 1300 561 333

Moving Tips & FAQ

Moving Tips

Tips on Preparing

  • Get rid of belongings you no longer need by donating or selling a few boxes of unnecessary things to make more room for your move and your new place.
  • You need to defrost your refrigerator 24 hours before moving day, so make sure you have consumed all perishables a few days prior.
  • Email us with any questions or issues you think may be important before moving day comes. Leaving it until moving day could disrupt your moving experience.
  • Take advantage of our in-home visitation service so that all of us are best prepared for a smooth move.
  • If you are dismantling furniture yourself, have ample snap lock bags and tape the bags of bolts and screws (with instruction sheet/s) to the item so they don’t get lost.

Tips on Packing and Labeling

  • Make sure you have a generous supply of strong packaging tape (duct tape is best), scissors, markers and labels.
  • Label all boxes by room name, and be sure to label at least two sides of each box.
  • Remember; the heavier the item the smaller the box. Don’t overload, let us know if you’re short and we will bring some.
  • People have a tendency to let outdated paperwork build up. Realise that paper is very heavy and use the opportunity of moving to clear out everything you don’t need.
  • Put together an Essentials box to keep off the truck, containing things like toilet paper, soap, a shower curtain, bath towels, dustpan and brush, paper towel, coffee, water, cups, kettle, TV remote control, phone chargers, critical documents, doorstops, matches and TimTams.

Tips on Moving Out

  • Please ensure that you or your representative are present on moving day, someone needs to be on the premises with us at all times.
  • Thongs aren’t the way to go for moving day. Be sure to wear sturdy shoes/boots and purchase some cheap gripping gloves with rubber nodules for safety.
  • Plan to have young children and pets either absent from the premises or confined to a play room while everyone is at work. Movers are often unable to see behind themselves when walking backwards.

Tips on Moving In

  • Ensure someone is present at the new location when the load arrives.
  • Clear a paths of access at your new location both outside heading in as well as indoors, and if the ground is wet or dusty near the entrance consider investing in some heavy plastic matting inside the entrance.
  • Remember, bend your knees not your back. Setting things down can strain your back more than when you picked the same thing up when you were moving out.


Should I get insurance for removals?

Yes you certainly should, just ask us and well arrange something very reasonable. It pays to keep in mind, furniture manufacturers focus much more on looks and short-term existence than on longevity and transit endurance. The most important thing to remember about insurance is; If you always get insurance, then eventually insurance will end up paying for itself.

What items cannot be transported?

Yes quite a few depending on your hobbies…


Such as caustic soda, hydrochloric acid, oxides, sluphuric acid etc.


For information on the Australian Explosives Transport code click here.

  • Flammable gases Acetylene, LPG, methane, oxygen etc
  • Flammable liquids petrol, methylated spirits, turpentine etc
  • Flammable solids Firelighters, fireworks, matches, magnesium, phosphorous etc

Certain types of legally licensed firearms can be transported in accordance with relevant State/Federal law. For more information on how you should transport firearms in Australia refer to Section 8 of the National Firearms Safety Code here.

Oxidising Substances

Such as ammonium nitrate, calcium hypochlorite, hydrogen peroxide, sodium nitrate etc.


Such as arsenic, glyphosate (RoundUp), pesticides, photographic chemicals, weed killer etc.

Radioactive Substances

For information and advice pertinent to your state under the Code of Practice for the safe transport of radioactive substances visit the Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) website here.


Anything else that could be deemed dangerous or ineligible for transport, such as scuba tanks, gas cylinders, aerosols, suspicious devices, any unfamiliar goods or any goods that do not belong to you, as well as any items prohibited by law in any state relevant to the move.

For more general information there is a leaflet on prohibited dangerous goods by Australian Furniture Removers Association (AFRA) you can view here.

Unsure about something?

Drop us a note via our online quote form here or give us a call on 1300 561 333 and well let you know if we can move it for you, or what you need to do in order to transport it safely and legally.

For more information on transporting everything from gas cylinders to licensed rifles refer to the National Transport Commissions ADG Australian Dangerous Goods code here.

To call a representative of your local state authority on road and rail transport, see the official contact list for dangerous goods enquiries here.

What types of boxes do you have?

We use three basic types of cartons…

1. Standard Cartons

General purpose large box used for crockery, glassware, folding clothes, linen etc.

2. Book/Crystal Cartons

Small box used for heavy items like wine, books or sealed groceries. They are also used to pack fragile items that should not be layered, like crystal glasses.

3. Porta-robe Cartons

Used for hanging clothes. These cartons hold 2 linear feet of clothes on hangers. Porta-robe cartons are usually brought along on moving day and retrieved at the unload. A hire fee is charged for each Porta-robe used. If you require them to be left on site, a refundable deposit will be requested.

All these high quality removalist boxes people have been using for decades are sure to stand the test of time for you too, outlasting the move so you can give them away or on-sell them to other movers, or use them for long-term safe storage.

Can you store vehicles 100% safely?

Absolutely. Cars have their own space and are covered with protection from dust and contact. In addition to our 24-hour goods and premises security, please note that vehicles can only enter the depot through one entrance, and that entrance is impregnable and can only be exited with the use of a crane.

Who are we?

Kyle Bay Removals